Shipping & Returns
How is my order shipped?
All orders will be shipped for FREE. Please allow 3-5 business days for processing. All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the next business day. Free shipping, returning and exchanging are currently available on all orders. Yessey Beauty reserves the right to terminate free shipping features without notice.
How can I receive my order faster?
We recently stopped offering expedite shipping option. We are really sorry for the inconvenience.
Where is my order now?
All orders will receive an order receipt email, follow by a shipment confirmation email. If your order is being shipped within the continental US, a tracking number will be provided. Orders to Canada, Puerto Rico, Alaska and Hawaii are shipped via USPS without tracking numbers. Shipping status can also be tracked directly on our site under “Order Tracking“.
100% Satisfaction Guaranteed Promise
We highly value our customer’s satisfaction and guarantee the highest quality of every product we carry. We take pride in providing free return and exchange for any items as long as they’re unopened and unused. We will be more than happy to refund you in the full amount including shipping costs. Requests for any refund, return or exchange must be submitted with 90 days from the date you received your merchandise. Please follow instruction below for any returning and exchange items.
Refund, Return and Exchange Instruction
- Download and complete Return and Exchange Form
- Email the completed form to firstname.lastname@example.org
- Print a copy of this form and include with your returning or exchanging package
- Mail the package to Yessey Beauty via standard shipping method
- We will email you the receipt confirmation of the returning and exchanging packages
- Upon receipt of your package, we will process* promptly to refund including your shipping cost or exchange for your desired items.
*Note: All returns and exchanges are processed within 72 hours from date of package received, Monday-Friday, excluding weekends and holidays.
Please mail all returning and exchanging packages to:
Yessey Beauty 33170 Alvarado Niles Road #1009 Union City, CA 94587
Please contact us at returnandexchange@yesseybeauty for any questions related to returns and exchanges.